PRIVACY POLICY
プライバシーポリシー
Chayu (hereinafter referred to as "the Company") sets forth the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of personal information in the services provided on this website (hereinafter referred to as "the Service").
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1. Personal Information
"Personal Information" refers to information that can identify a specific individual, such as name, date of birth, address, phone number, contact information, and other details. It also includes information that can identify a person from the characteristics of the individual, such as appearance, fingerprints, voiceprints, health insurance numbers, and other personal identifiers.
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Basic Policy
1.When collecting and using personal information, the purpose will be clearly defined, and the information will be handled only to the extent necessary for business purposes.
2.In managing personal information, we will take appropriate and reasonable safety measures to prevent unauthorized access, loss, destruction, alteration, leakage, etc., and protect it from external threats.
3.Except in cases where required by law or by judicial and administrative authorities, personal information will not be disclosed or provided to third parties without the user's consent.
4.Personal information will be deleted when it is no longer necessary for business purposes as determined by the Company.
5.The Company will comply with laws, regulations, and other norms concerning personal information.
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Handling of Personal Information on This Website
1.Collection of Personal Information
When you use the website to make reservations, inquiries, or surveys, we may collect personal information.
2.Purposes of Collecting Personal Information
・To provide and operate the Company’s services.
・To communicate necessary information, such as maintenance and important notices.
・To respond to inquiries (including identity verification).
・To identify users who violate the terms of service or attempt to use the service for fraudulent or improper purposes.
・To analyze user activity, such as browsing and reservation history, in order to improve the service.
・For purposes related to the above.
3.Protection and Management of Personal Information
Personal information collected on this website will only be handled within Japan, and appropriate measures will be taken to prevent risks such as loss, destruction, alteration, or leakage. We will ensure that employees properly manage and handle personal information according to relevant laws. Additionally, when personal information is shared with third parties, we will take measures to prevent leakage or re-disclosure.
4.Third-Party Disclosure of Personal Information
Except in the following cases, the Company will not disclose personal information to third parties without the user’s consent:
・When necessary for the protection of human life, body, or property, and it is difficult to obtain the user's consent.
・When cooperating with a national agency, local government, or those entrusted by such authorities in performing legal duties, and obtaining consent would hinder the execution of such duties.
・In the case that the following matters are disclosed or made public, and the Company has filed a report with the Personal Information Protection Commission:
*The purpose of use includes providing information to third parties.
*The data items provided to third parties.
*The method or means of providing personal information to third parties.
*The way to stop the provision of personal information to third parties upon the user's request.
*The method for users to request such discontinuation.
・In the cases stated above, we may provide personal information to third parties, but when the following conditions are met, it is not considered third-party provision:
*When the Company outsources the handling of all or part of the personal information to the extent necessary to achieve the purpose of use.
*When personal information is provided as part of business succession due to mergers or other reasons.
*When the personal information is jointly used with specific entities, and the user is notified or has easy access to the information about the joint use, such as the scope of the entities, the purpose of use, and the responsible person.
5.Requests for Personal Information
We provide a point of contact for users to request access, correction, or deletion of their personal information. If you wish to inquire about your personal information, please provide identification, such as a copy of your residence certificate or driver's license. In the case of requests for disclosure, correction, or deletion, please enclose a 750 yen postal money order as a processing fee.
6.Disposal of Personal Information
Personal information will be disposed of without delay when it is no longer necessary for business purposes, except in the following cases:
・When required by law to retain it.
・When the user’s consent has been obtained.
・When the Company has a valid reason to retain the information for business purposes.
7.Access Logs
The Company collects access logs from this site, including information such as IP addresses, host names, browser and OS types, and access times. These logs do not contain personally identifiable information. The logs are used for improving the website’s usability, identifying problems if they arise, and analyzing usage statistics, but are not used for any other purpose.
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Changes to Privacy Policy
1.The contents of this Policy may be modified without notice to users, except for matters stipulated by law or other special provisions.
2.The revised Privacy Policy will take effect when posted on this website, unless otherwise stated.
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Contact Information
For inquiries about this Policy, please contact:
Tea Ceremony Chayu
Kyoto Tea Ceremony Experience
Representative: Tatsuo Hirai
Contact Person: Yuko Hirai
E-mail: teaceremony.chayu@gmail.com
Chayu Kyoto Kiyomizu
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